TERMS OF SERVICE

Last Updated: November 21, 2025

Welcome to Prera Jewels. By accessing or using our website www.prerajewels.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase or using our services.

1. Acceptance of Terms

By using this website, you accept these Terms of Service and our Privacy Policy.
If you do not agree, please do not use our site or place an order.

2. Account Registration

  • Certain features on Prera Jewels may require account registration.

  • You are responsible for maintaining the confidentiality of your account details and password.

  • You are responsible for all activities that occur under your account.

3. Product Information

  • We strive to ensure all product descriptions, pricing, and images are accurate.

  • Colors and designs may slightly vary due to photography or screen settings.

  • We reserve the right to modify, update, or discontinue any product without prior notice.

4. Orders & Payments

  • By placing an order, you make an offer to purchase our products, subject to acceptance by Prera Jewels.

  • Payment methods include Cash on Delivery (COD) and Razorpay online payments.

  • We reserve the right to refuse or cancel orders due to product unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

  • We deliver across India via courier partners such as Shiprocket, Delhivery, and Blue Dart.

  • Estimated delivery times:

    • Within Maharashtra / nearby states: 2–4 business days

    • Other parts of India: 4–7 business days

  • Delivery timelines are estimates and not guaranteed. Prera Jewels is not responsible for delays caused by circumstances beyond our control.

6. Return & Refund Policy

  • Prera Jewels accepts returns only for defective or damaged products.

  • Claims must be made within 7 days of delivery with proper unboxing video proof.

  • Refunds or replacements will be processed according to our official Return & Refund Policy.

7. Intellectual Property

  • All website content, including images, logos, text, and designs, belongs to Prera Jewels and is protected under copyright and intellectual property laws.

  • You may not copy, reproduce, or use any content without prior written permission from Prera Jewels.

8. Limitation of Liability

  • Prera Jewels is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

  • We are not responsible for loss of profits, data, or any other intangible losses.

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.

  • By using our website, you consent to the collection and use of your data as outlined in our policy.

10. Governing Law

  • These Terms of Service are governed by the laws of India.

  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Telangana, India.

11. Changes to Terms

  • Prera Jewels may update these Terms of Service at any time without prior notice.

  • Continued use of the website after changes implies acceptance of the updated terms.